Last Updated: January 1, 2025

Welcome to Star Team Cleaning! These Terms and Conditions (“Terms”) govern your use of our website, https://starteamcleaning.com/, and the services we provide. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Services Offered

Star Team Cleaning provides professional cleaning services, including but not limited to office cleaning, residential cleaning, and specialized cleaning services in Toronto, ON. All services are subject to availability and are described in detail on our website.

2. User Responsibilities

By using our website and services, you agree to:

• Provide accurate and complete information when booking services.

• Treat our staff with respect and professionalism.

• Comply with all applicable laws and regulations.

3. Booking and Payment

• Booking: Services can be booked through our website, phone, or email. A confirmation will be sent upon booking.

• Payment: Payment is not processed on our website. All payments are handled offline (e.g., cash, credit card, or other agreed-upon methods) at the time of service or as otherwise arranged.

• Cancellation: Cancellations must be made at least [insert time frame, e.g., 24 hours] in advance. Failure to cancel within this time may result in a cancellation fee.

4. Refund Policy

Star Team Cleaning offers a satisfaction guarantee. If you are not satisfied with our services, please contact us within [insert time frame, e.g., 24 hours] of service completion to request a refund or reschedule. Refunds are subject to review and approval by our team.

5. Limitation of Liability

Star Team Cleaning is not liable for any damages, losses, or injuries resulting from:

• The use or inability to use our website or services.

• Any actions or omissions by third parties.

• Any damages to property during the provision of services, except in cases of gross negligence or willful misconduct by our staff.

6. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of Star Team Cleaning and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. Star Team Cleaning is not responsible for the content or practices of third-party websites.

9. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes arising from these Terms or your use of our website or services will be resolved in the courts of Toronto, ON.

10. Changes to These Terms

Star Team Cleaning reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us:

• Website: https://starteamcleaning.com/

• Phone: (647) 772-4486

• Email: info@starteamcleaning.com

• Address: 955 Middlefield Rd, Unit 1, Toronto, ON M1V 5E2

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Star Team Cleaning!