- Open : 9am - 5pm ( Sunday - Friday )
- (647) 772-4486
At Star Team Cleaning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://starteamcleaning.com/, or use our services. By using our website or services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Contact Information: Name, email address, phone number, and mailing address.
Booking Information: Service preferences, appointment dates, and payment details.
Communication Data: Records of your interactions with us, including emails, phone calls, and messages.
Technical Data: IP address, browser type, operating system, and device information.
Usage Data: Pages visited, time spent on the website, and referral sources.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 5 for details).
We use your information for the following purposes:
To provide, manage, and improve our services.
To process bookings, payments, and cancellations.
To communicate with you about your appointments, inquiries, and feedback.
To send promotional offers, newsletters, and updates (with your consent).
To analyze website usage and improve user experience.
To comply with legal obligations and protect our rights.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., payment processors, cleaning staff).
Legal Requirements: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We implement appropriate technical and organizational measures to safeguard your information, including:
Data Encryption: Using SSL technology to protect data transmitted through our website.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Audits: Conducting periodic reviews of our security practices.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
Remember your preferences and settings.
Analyze website traffic and usage patterns.
Deliver targeted advertisements (if applicable).
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise these rights, please contact us at info@starteamcleaning.com.
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
If you are located outside Canada, please note that your information may be transferred to and processed in Canada, where data protection laws may differ from those in your country. By using our website or services, you consent to this transfer.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Website: https://starteamcleaning.com/
Phone: (647) 772-4486
Email: info@starteamcleaning.com
Address: 955 Middlefield Rd, Unit 1, Toronto, ON M1V 5E2
By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting Star Team Cleaning with your personal information!